COVID-19 Update

May 23, 2020

Dear Dwell Care Community,

You’ve no doubt seen and heard reports about COVID-19. The health and safety of our community is our top priority.

To our Clients:

We are so thankful for your support and it’s a privilege to serve you all. We want you to be assured that we are adhering to all CDC guidelines and are receiving directions from the Oregon Health Authority.

Dwell Care Caregivers: have been trained in proper hand hygiene techniques and are required to wash their hands for one minute upon arrival to the client’s residence, and frequently throughout the visit. Please allow time for this during your visit. are encouraged to call out if any signs of illness are present. We appreciate your understanding with staffing changes.are encouraged to protect themselves with social distancing except in essential matters.

* In most cases, caregivers are assigned to one client visit a day, in an effort to reduce contact with multiple clients per day

To our Care Pros: We could not be prouder of you all and the work you do for our Dwell community. You are true heroes. Thank you for showing exceptional dedication, compassion, and courage during such unprecedented times. Caring for yourself while caring for others We encourage you to:Get enough rest and relaxation Exercise to help alleviate physical and emotional stressHydrate and eat wellTake breaks and deep breathsExpress your feelings and concerns

To all: If you have any questions or concerns regarding your scheduled visits, please reach out to us directly. We are here for you and will accommodate any changes to the best of our ability.